How do I place an order?
Once you’ve chosen a product you want to buy from nicennaughty.com.np, click the “Add to Cart” button to add it to your purchases. The item will now be shown in your shopping bag on the top right of the screen. The total cost of selections in the shopping bag is calculated automatically. VAT is included and delivery to all over Nepal is free upto Rs.1500 or more on all orders so there are no ‘hidden extras’ to be added later in the process. You can keep shopping until you are ready to pay. Each item is added automatically to the total so that you always see how much you have spent.
Can I order by phone?
You can order over the phone by calling us at Nice n Naughty Sex Toys Store at Kathmandu,Nepal during its official time.Just you need to know the product name or its code and order is processed as quickly as possible. Customer Services representative will be eager to complete the purchasing process with you that is delivered to your will place within 20-90 mins.inside Ring Road of Kathmandu or delivered through courier.
At what time can I call the help and order line?
Sex Toys in Nepal,Nice n Naughty help and order line is open from 10:00 am to 8:00 pm all the day. Or you can put message on our email nicennaughty.com.np@gmail.com
How long will it take to get my order? And what is delivery cost?
Nepal’s No.1 Sex Toys store is very sensitive to provide its delivery of the products as soon a possible to customers which is placed at nicennaughty.com.np email or at phone. ALL orders of Valley are delivered FREE within 20-90 mins or according to the time given by customer and in other cities of Nepal via Local courier within 1 working day in big towns or 2-3 days in small towns which is also free. If you are in a hurry to receive your goods, there are additional options available for a faster service at an extra cost outside Valley.
Will people be able to tell if I’ve ordered goods from an adult retailer?
Nice n Naughty adult toys shop places the highest priority on protecting your privacy. We guarantee you absolute secrecy and discretion. All our orders are delivered in plain packaging. There is no external reference to either Nice n Naughty or the contents anywhere on the package. The name that will appear on your parcel is ‘N3 pvt. Ltd.’ and there’s no mention of Nice n Naughty.
What happens to my personal, contact information?
Nice n Naughty collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services and to make a wider range available to you. We treat all your personal information as confidential and secret. Nice n Naughty will not share, sell or rent your personal contact information to any other company or third party in any circumstances. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you email / post based on your request for information and to contracted service providers such as Local couriers for delivery. So you can be 100% confident in the safety of your personal information.
Can I return goods if I change my mind or if they are faulty?
You can change the product if you change your mind within 24 hrs. but the product must be same as you purchase i.e unused and unbroken package.But money can not refund in any way , you can exchange with any item worth.And also. if you find the defect in the product then we will change it immediately after the purchase ,please see return policy once for this too.
How can I be sure I’m getting good value?
Sex Toys in Nepal is continuously striving to give our customers the best possible value for money.Being the largest adult toys store in Nepal Nice n Naughty provides quality sextoys i.e.vibrators, dildos, masterbators and other sex products at competitive price.You will find the price cheaper than other sex shop in Nepal with no compromise of quality and service. You can shop at nicennaughty.com.np online with complete confidence you’re getting the best deal.
If I need help, how can I contact you?
We won’t be happy until you, our customer, are happy so you can contact us for help and advice online, via email and phone or coming directly at our store.
What is the minimum order value?
There is no minimum order value to shop at largest and popular sex toys shop of Nepal Nice n Naughty. But for free delivery you have to purchase at least Rs.1500 or more. Below Rs.1500 purchase you have to pay Rs.150 additional cost.
Do you deliver outside Nepal and it is also Free?
Yes, we deliver all over the world through international courier such as DHL, Fedex, Ems etc. but you have to pay the courier charge of the product which is delivered to the following country.
How can I pay for my order?
If you want delivery inside valley then you can pay at the time of delivery to our delivery person. If you are outside Kathmandu Valley then, you can pay at our Bank account or through money transfer financial institutions then we will send you the product with registered Bill no. and contact address of that delivery place.
What about if I need after sales service?
There is only sex toys store in Nepal which provide after sales that is Nice n Naughty. Our store is eager to help you smiling every time you need support. You can email or chat or phone or come directly at the shop Nice n Naughty.